Free shipping: The standard shipping is free for United Kingdom, United States and Australia.
Return Policy: Defective Products: If you receive a defective product, please contact our customer support team at support@necknix.com within 30 days of purchase to arrange for a return, exchange, or refund. (NOTE: If there is any manufacturer defect or shipping damage, please contact us and take photos and videos to show us the defect for us to verify). If 30 days have passed since your purchase, we’re sorry, but we can’t offer a refund or exchange.
General Returns: Homiux accepts returns for most products within 60 days of the purchase date. To be eligible for a return, the product must be in its original condition, unused, and in the original packaging. The customer is responsible for return shipping costs.
Refund Process: Please allow up to 10 business days for the refund to be processed after we receive the returned product. The time it takes for the refund to reflect on your account may vary depending on your payment provider.
Refunds will be issued to the original payment method used during the purchase.